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the coronavirus pandemic has changed how we can see patients

Because the latest strain of coronavirus - now known as COVID-19 - is moving so quickly around the world, we want to do our part in slowing its transmission. And the most effective way to do so is by reducing the number of sick people in our waiting areas. To that end, we are instituting a telehealth service, increasing the number of phone lines, receptionists and triage nurses. The Australian Government has decided this service will be bulk billed until at least 30 September 2020. You can learn more at Bulk Billed MBS Telehealth Services.

COVID-19 Testing

what you should do - In short, if you don't have a respiratory infection, make an appointment as you would normally by phoning us or using the HotDoc app. In the majority of cases, your doctor will be able to provide a complete consult over the phone. If this isn't possible, we'll make other arrangements. However, if you have been in contact with someone having a confirmed case of COVID-19 and/or have returned from overseas with a respiratory infection, please self-isolate and phone us so we can arrange to have you tested ASAP. Alternatively, you can go to the Coronavirus Clinic at Northern Beaches Hospital Emergency or phone Healthdirect on 1800 022 222.

COVID-19 Symptoms

if you have symptoms of a respiratory infection - For most people coronavirus comes on much like a common cold with symptoms generally appearing three to four days after exposure. But unlike colds, the most distinguishing symptom of COVID-19 is a fever. Next are generally a dry cough and shortness of breath. Other symptoms can include a sore throat, fatigue, aches and pains, headaches, a runny or stuffy nose, as well as an altered sense of taste and a loss of smell. If this sounds like you, you should be tested as described above. Meanwhile, self-isolate at home and don't allow any visitors.

Online Repeat Scripts

online repeat prescriptions - Because the phones never stop ringing these days, we are providing a new service for those of you who need to replace a lost script or organise a repeat and have better things to do than wait to get though. Instead of phoning us with all the details, you can now order a repeat script online for a cost of $25.00. Subject to approval by your doctor, the script will be sent to your pharmacy.

Department of Health Resources

Department of Health COVID-19 - The Australian Government website provides a wealth of wide-ranging, up-to-date information about COVID-19. Accessing it is as easy as clicking Department of Health/Coronovirus. In particular, the site provides a collection of resources for the general public, health professionals and industry about coronavirus (COVID-19). To visit this page either click the graphic of the pamphlets to the left or Department of Health/Resources.

NSW Health - COVID-19

NSW Health/Coronovirus - As the impact of COVID-19 contnues to evolve, so do the pages concerning it on the State Government website. Before you call us, please check here. There's a very good chance you'll find the answers you're seeking. From what we can see, not only do they provide a plethora of information, it's also kept right up to date. For an overview either click the waratah logo or NSW Health. For more specific information, you might want to check out Frequently asked questions.

RACGP Parient Alert

the latest Patient Alert - The Royal Australian College of General Practicioners (RACGP) continues to issue guidelines for anyone who thinks they may have symptoms of coronavirus and plans to visit a GP. Just click the abbreviated poster or Alert to view the latest.