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the coronavirus pandemic has changed how we can see patients

Because the latest strain of coronavirus - now known as COVID-19 - is moving so quickly around the world, we want to do our part in slowing its transmission. And the most effective way to do so is by reducing the number of sick people in our waiting areas. To that end, we are instituting a telehealth service, increasing the number of phone lines, receptionists and triage nurses. The cost of such a phone consultation is $50, which is the same as the out-of-pocket expense for a standard practice consultation. You may be eligible for a bulk-billed consultation in line with the criteria set by Medicare. Just ask your doctor at the time.

COVID-19 Testing

what you should do - In short, if you don't have a respiratory infection, make an appointment as you would normally by phoning us or using the HotDoc app. In the majority of cases, your doctor will be able to provide a complete consult over the phone. If this isn't possible, we'll make other arrangements. However, if you have been in contact with someone having a confirmed case of COVID-19 and/or have returned from overseas with a respiratory infection, please self-isolate and phone us so we can arrange to have you tested ASAP. Alternatively, you can go to the Coronavirus Clinic at Northern Beaches Hospital Emergency or phone Healthdirect on 1800 022 222.

COVID-19 Symptoms

if you have symptoms of a respiratory infection - For most people coronavirus comes on much like a common cold with symptoms generally appearing three to four days after exposure. So if you develop fever • sore throat • dry cough • fatigue • headaches • nasal congestion and/or a runny nose, stay at home, drink plenty of fluid, self-isolate, and return to work only when your symptoms have resolved. If, on the other hand, they worsen, don't hesitate to telephone us for advice.

Online Repeat Scripts

online repeat prescriptions - Because the phones never stop ringing these days, we are providing a new service for those of you who need to replace a lost script or organise a repeat and have better things to do than wait to get though. Instead of phoning us with all the details, you can now order a repeat script online for a cost of $25.00. Subject to approval by your doctor, the script will be sent to your pharmacy.

Department of Health Resources

Department of Health COVID-19 - The Australian Government website provides a wealth of wide-ranging, up-to-date information about COVID-19. Accessing it is as easy as clicking Department of Health/Coronovirus. In particular, the site provides a collection of resources for the general public, health professionals and industry about coronavirus (COVID-19). To visit this page either click the graphic of the pamphlets to the left or Department of Health/Resources.

NSW Health - COVID-19

NSW Health/Coronovirus - Be prepared for a bit of a letdown when you first visit the State Government's Coronavirus page; at first glance there's not much to see. However, under the subhead called Find more information, you'll see six icons which lead to many more links, especially the one titled Find the Facts (FAQs). Before you call us, please check here. There's a very good chance you'll find the answers you're seeking. From what we can see, not only do they provide a plethora of information, it's also kept right up to date. To get started either click the waratah logo or NSW Health.

RACGP Parient Alert

the latest Patient Alert - The Royal Australian College of General Practicioners (RACGP) continues to issue guidelines for anyone who thinks they may have symptoms of coronavirus and plans to visit a GP. Just click the abbreviated poster or Alert to view the latest.